Customer Support

SMART Medical Customer Support Centre

The SMART Medical Customer Support Centre offers a broad range of support options from basic maintenance, to full service agreements to suit each application.

We aim to achieve the highest possible levels of customer satisfaction though a total quality system defined by accreditation to ISO 9001.

For a prompt response to your enquires, a telephone support line is open Monday to Friday from 9.00 – 17.00 with out of hours support available to customers who have agreements in place.

Our aim is to develop long-term relationships with all our customers. We endeavour to achieve this by providing a 48-hour turn around service, which ensures maximum usage of your equipment.

Need help?

Please get in touch, we’re here to help.

Call us on:
01608 653345

Email us at:
sales@smartmedical.co.uk

Latest News

Artery24 Conference

The Artery24 Conference in Cardiff last week provided the perfect opportunity to meet old friends and new contacts across all topics related to the measurement of central blood pressure and arterial stiffness. Working with our partners 80Beats Medical GmbH we...

SMART-Medical-at-the-Heart-Rhythm-Congress-2023

Heart Rhythm Congress 2024

We are excited to again be participating in the Heart Rhythm Congress at the ICC in Birmingham on 7th-8th October 2024. The event is an international congress for all healthcare professionals with an interest in Syncope. We will showcase Finapres NOVA – the gold...

Artery24 Conference

Artery24 will take place in Cardiff from the 10th to 11th October and mark 25 years since the last time Artery visited the city as the 1st European Meeting of Pulse Wave Analysis and Large Artery Function. SMART are proud as founding fathers to support and exhibit...

New Biosignals Studio App from Plux

Successful data acquisition relies upon the quality of application and seamless time-stamped integration of all physiological signals. The new Biosignals Studio App from Plux connects all multichannel ambulatory Plux Hubs as well as wearable sensors enabling setup,...

CNN reporter went into a heat chamber

When a CNN reporter went into the heat chamber at the University of South Wales, Professor Damian Bailey ran a series of environmental testing in the chamber altering temperature, altitude, pressure and oxygen levels. CNN’s Senior Climate Writer Laura Paddison put...

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