Customer Support

SMART Medical Customer Support Centre

The SMART Medical Customer Support Centre offers a broad range of support options from basic maintenance, to full service agreements to suit each application.

We aim to achieve the highest possible levels of customer satisfaction though a total quality system defined by accreditation to ISO 9001.

For a prompt response to your enquires, a telephone support line is open Monday to Friday from 9.00 – 17.00 with out of hours support available to customers who have agreements in place.

Our aim is to develop long-term relationships with all our customers. We endeavour to achieve this by providing a 48-hour turn around service, which ensures maximum usage of your equipment.

Need help?

Please get in touch, we’re here to help.

Call us on:
01608 653345

Email us at:

Latest News


New Wearable Sensors

The Plux Biosignals distributor meeting in Lisbon 3/4th July has brought about a greater cooperation and enhanced product portfolio for the measurement and collection of physiological signals including respiration, ECG and muscle activity in combination with motion...

New EZ-Dop 2024

New DWL EZ-Dop TCD Launch

Only weeks to go to the launch of the new EZ-Dop. A new POC (point-of-care) TCD system for routine diagnostics designed for todays versatile medical settings. Compact, portable and efficient with touchscreen and battery option for flexible, rapid deployment and...

Marathon Des Sables Congratulations

Congratulations on completing the MDS Legend 2024. 253.7Km over 6 stages at and average speed of 5.84km/h and finishing in a time of 43 hours 26 minutes completed in 55 degree heat, and 2,137m elevation gain. A True legend....

Integrated Life Sciences Solutions

SMART Medical provide a comprehensive range of cardiovascular physiological measurement devices and biosignal sensors for all your monitoring and research requirements. Contact us to learn more about how to integrate our comprehensive range of monitoring systems...

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